A Cloud licence is for a
minimum period of 12 months,
with a subsequent 3 months notice of cancellation. Additional
Cloud licences have their minimum periods/notice calculated as if
they had been bought on the date of the initial purchase.
You do not have to take support if you prefer not to, although we
do not recommended this.
The "Support options" PDF
explains the difference between "Fully Managed" and
"Industry Standard" support
(Concurrent user:
If, for example, you are licenced for 10 concurrent users then,
You can load the CGram Client software on as many
Desktops/Laptops as you like
You can register as many users on the system as you like
When 10 people are logged in and an 11th tries to login,
their login will fail and they will have to wait until someone
else logs out.)
